™Customer area
The customer area comes after launch. Until then, Paddle’s customer portal holds your payments, invoices, card and subscription, and we handle keys and moves by e-mail.
What it will hold
- Signing in with your e-mail: a link or a short code, no password.
- Your keys and your homes, with the test installation, and moving a licence to new hardware.
- Downloads: the integration as a zip, for homes without HACS.
- Your plan: the next payment of a subscription, cancelling it, refunds, and a link to Paddle for receipts and invoices.
- Your data: see what we hold about you and delete it.
Until then
- A question about an order or a key: Support.
- Cancelling a subscription: Cancel your subscription here. Withdrawing from a contract: Withdraw from contract here.
- Receipts, invoices, your card and cancelling a subscription: paddle.net, Paddle’s own portal.